So I arrived late to the campus cafeteria (a military campus, no less!) for breakfast–I had the credits on my card, but the card-swipe lady had closed her station, and the staff were sitting in loose clusters taking their breakfast. I suppose I was looking a little miserable, because one of the staff, an older lady, came up to me and ushered me in.
Most of the stations in the serving area had been . . . → Read More: Tom Peters and the importance of personal relationships


